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FAQs

Frequently Asked Questions

How long have you been established?

Since 1990 as a sole trader, incorporated as a limited company in 1998.

Do you provide free quotes?

Yes, we provide detailed free quotes for property owners.

What area do you cover?

15-20 mile radius around Matlock, covering most of Derbyshire.

Are you insured?

Yes, we carry full public liability insurance.

Do you guarantee your work?

We guarantee quality workmanship and customer satisfaction on all projects.

How do you price projects?

We provide detailed written quotes after assessing the work required. No hidden costs.

Do you work evenings/weekends?

We work standard business hours but can discuss flexible arrangements for urgent repairs.

Can you help with planning permission?

We can advise on requirements and recommend professionals for submissions.

Do you supply materials?

Yes, we can supply all materials or work with items you’ve purchased.

How far ahead are you booked?

Contact us to discuss availability – this varies by season and project size.

What if something goes wrong?

We address any issues immediately and ensure complete customer satisfaction.

Do you clean up after work?

Yes, we work tidily with dust sheets and clean up daily.